Refund policy

How do I cancel an order?

All orders once placed are finalized and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been submitted and dispatched. Once you have received your items, you may send them back for a refund as long as they are unopened and unused.  *Orders cannot be updated once they are placed

How do I contact customer service?

You can contact one of our Lash Experts Monday – Friday between 9:00am – 5:00pm EST at WHIPLASHBYAJ@YAHOO.COM or via phone at 3016249828.